Return & Refund Policy

We want you to love your candles! If you’re not completely satisfied with your purchase, we offer a 30-day return window from the date you receive your order. To be eligible for a return, your candle must be unused, in original packaging, and in the same condition as when you received it. Returns are evaluated on a case-by-case basis.

How to Start a Return:
To initiate a return, please contact me at angela@mainandpage.com. If your return is accepted, I will send you a return shipping label and instructions on how to send the item back. Please note, items returned without prior approval will not be accepted. If you have any questions about your return, feel free to reach out to me.

Damages & Issues
Please inspect your candles as soon as you receive them. If your order arrives damaged, defective, or if you received the wrong item, contact me right away so I can make things right. However, please be aware that if you live in a hot climate or are ordering during warmer months, melting that occurs during shipping is not considered damage. I do my best to ensure our candles reach you in perfect condition, but high temperatures and weather conditions are out of my control. I recommend not leaving packages in direct heat or sunlight.

Exceptions / Non-Returnable Items
I am unable to accept returns on custom or personalized candles, or candles that are damaged due to misuse. Please refer to the Candle Care Guide for tips on how to properly enjoy your candles.

Refunds
Once your return is approved, I’ll process your refund to the original payment method. Please note, it may take a few days for your bank or credit card company to post the refund to your account.

If you have any questions, feel free to contact me at angela@mainandpage.com. I'm here to help and want to make sure you’re happy with your purchase!